COMPANY PROFILE
Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family — our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.
JOB SUMMARY
The Project Coordinator role is within Prolink’s Operations department and collaborates closely with key stakeholders to support multiple accounts. This position plays a critical role in driving operational efficiency by assisting with talent submissions, placements, selection, onboarding, ongoing management, and timecard collection.
*We have a preference to hire the person for this role in Cincinnati, OH but candidates near any of our offices who will work in a hybrid capacity will be considered.*
RESPONSIBILITIES
● Provide administrative support to internal stakeholders and clients during the submittal and start process
● Add talent submissions to the roster and coordinate with pre-screeners to secure candidates
● Assist with timecard collection as needed
● Create new placements and confirm assignment starts, including offer letters, compliance emails, verifying contact information, and updating placement details
● Process pay rate changes for talent currently on assignment
● Support talent selection, onboarding, compliance, and ongoing talent management activities
● Approve placements when necessary
● Communicate with internal teams regarding account updates, extension offers, and talent-related changes
● Assist with client communications and administrative tasks related to talent compliance files, onboarding, and assignment details
● Participate in the preparation and delivery of daily/weekly reports and Quarterly Business Reviews (QBRs) for clients
● Provide status reports and project updates to internal teams
● Ensure accurate, real-time data entry across all systems, including job details, new starts, extensions, rate changes, and status updates for talent and placements
● Serve as a subject matter expert in all preferred Vendor Management Systems (VMS)
● Support Joint Commission and Relias compliance initiatives as needed
● Identify and recommend process improvement opportunities
● Perform other related duties as assigned
REQUIREMENTS
● 1+ year(s) of experience in a related field
● Requires working knowledge and skills developed through formal training or work experience
● Identifies the problems and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
● Works within established procedures with a moderate degree of supervision
● Excellent interpersonal, communication, coordination, customer service, leadership, and sales skills
● Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
● Able to use a variety of business or technical programs to complete tasks
● High level of integrity, motivation, accountability, perseverance, and alignment with Prolink’s values
● Respond to requests in a timely fashion
● Ability to provide additional coverage beyond the scope of the regular responsibilities listed, as needed
PREFERENCES
Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.
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