The WebEOC / EOC Application Administrator is responsible for the administration, configuration, and support of Juvare WebEOC V10, along with preparing for the organization's future migration to Juvare WebEOC NexUs. This role supports both cloud and on-premises deployments and works closely with internal teams, end users, and external partners to ensure dependable EOC system operations. During Georgia emergency activations, the position may require extended or flexible work hours.
Key Responsibilities
WebEOC Administration
Administer and maintain Juvare WebEOC V10 for daily operations and system stability.
Support planning, testing, and implementation efforts tied to future migration to Juvare WebEOC NexUs.
Manage users, positions, roles, permissions, and overall access provisioning.
Configure and maintain incidents, system processes, notifications, plug-ins, and general system settings.
Develop, update, and troubleshoot boards, including code adjustments and design enhancements.
Move boards and system configurations between environments through imports/exports.
Maintain clear documentation of configuration changes, system updates, and operating procedures.
Integration & Technical Support
Configure and support GIS integrations for both cloud and on-premises WebEOC environments.
Utilize the ArcGIS API to integrate mapping services, geospatial layers, and situational awareness tools.
Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations.
Provide support for plug-ins, mapping tools, custom workflows, and other system integrations.
Communication & Notification Tools
Assist with communication integrations connected to WebEOC, including Microsoft Teams notifications, alerts, and collaboration channels.
Support users with Teams-based communication workflow setups during activations and day-to-day operations.
EOC Application Support
Provide support for additional EOC related systems such as Rave and other alerting tools.
Offer real-time user support during emergency activations, including system troubleshooting and workflow guidance.
Deliver user training and documentation for WebEOC and related platforms.
Operational Support
Work extended or irregular hours as needed during emergency operations.
Assist with other assigned state applications or technical projects beyond core EOC systems.
Collaborate with emergency management staff, IT teams, and stakeholders to ensure operational readiness.
Required Qualifications
Hands-on experience administering Juvare WebEOC V10.
Experience participating in or supporting migration efforts toward Juvare WebEOC NexUs.
Strong understanding of user provisioning, incident configuration, roles, and positions.
Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar).
Experience with GIS integrations and the ArcGIS API.
Familiarity with plug-ins, system notifications, mapping tools, and communication integrations such as Microsoft Teams.
Ability to work with vendors and technical service providers to implement business requirements.
Experience with both cloud and on-premises WebEOC environments.
Strong troubleshooting, communication, and customer support abilities.
Preferred Qualifications
Experience with EOC communication platforms such as Rave Alert.
Background in emergency management, public safety, or government operations.
Familiarity with API integrations, scripting, or basic database concepts.
Experience with .NET development or working within Visual Studio Code for board-related scripts or integrations.
Work Environment
Standard business hours with flexibility based on operational needs.
Extended or nonstandard hours during emergency activations.
Ability to work independently and as part of a cross-functional emergency operations team.
Education/Experience:
Bachelor's degree from an accredited college or university with coursework in computer science or management information systems AND Six years of related experience.
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality, timeliness, and budgetary considerations, we consistently strive to exceed client expectations, building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development, covering information security, software development, consulting, and IT audits. We excel in managing critical, time-sensitive projects for Fortune 500 clients nationwide, ensuring their success is always at the forefront of our mission.
...Company: SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to... ...professional Administrative Assistant / Pharmacy Technician to join our team! The ideal candidate... ...hires preparation and assisting with work from home equipment process. Maintain and...
Description CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular ...
...Description Physician Affiliate Group of New York (PAGNY) is adding a Cardiologist to the group at NYC Health + Hospitals/South Brooklyn Health . South Brooklyn Health is a redesigned health care campus featuring the new 11-floor Ruth Bader Ginsburg Hospital which...
...Country Meadows Village $14.50 per hour Career Site Header Job Summary Pool Attendants must maintain a clean and sanitary pool area and ensure that all safety equipment is present at and around the pool area at all times. Job Duties * Tests and balances pool chemicals...
...community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a... ...home away from home for children in our care, according to NAEYC guidelines.... ...communication with parents/guardians about their child. Top Reasons to join BrightPath Kids:...