Job Description

Serve as a liaison for written and spoken communication between American and Japanese business professionals. This position is based on-site in Bluffton, Ohio.

ESSENTIAL FUNCTIONS:

• Maintain composure and professionalism in high-pressure and demanding situations.
• Have a solid understanding of manufacturing terminology.
• Demonstrate proficiency in basic computer applications.
• Effectively manage and prioritize multiple tasks.
• Exhibit consistent punctuality and excellent attendance.
• Collaborate effectively within a labor/management partnership environment.
• Interact with associates, supervisors, managers, team leaders, and visitors in a courteous, respectful, and culturally sensitive manner.
• Show openness to innovative and creative service approaches.

OTHER RESPONSIBILITIES AND JOB INFORMATION:

• Support the needs of the organization’s short- and long-term dispatches, including coordination of housing and vehicle arrangements.
• Provide Japanese-English language assistance to associates in various professional settings, including communication with external partners via phone, email, and in person.
• Serve as an interpreter during key meetings and discussions.
• Assist Japanese associates and their families with language support for medical visits, school enrollment, and educational meetings.
• Coordinate housing logistics, utility services, home maintenance, and fleet vehicle assignments for Japanese associates and their families.
• Act as the primary contact for both routine and special requests from company.
• Translate a variety of documents between Japanese and English, including board meeting minutes, technical manuals, legal documents, memoranda, and correspondence.

MINIMUM REQUIREMENTS:

• Fluency in both spoken English and Japanese is required.
• Must demonstrate advanced proficiency in reading and writing Japanese kanji (defined as the ability to comprehend at least 75% of a standard Japanese newspaper).
• Prior experience in interpretation and translation is highly preferred.
• A four-year college degree is strongly desired.
• Must successfully pass both oral and written language proficiency assessments

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