Hotel Director of Operations Job at Gecko Hospitality (Corporate), Bentonville, AR

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  • Gecko Hospitality (Corporate)
  • Bentonville, AR

Job Description

Gecko Hospitality is now searching for an experienced and motivated Director of Operations in Bentonville, Arkansas. The ideal Hotel Director of Operations is a strategic and people-focused leader who ensures exceptional guest experiences, efficient staffing, and strong financial performance while upholding the highest operational, compliance, and service standards

About The Company: We're a boutique hotel management company driven by style, passion, and innovative results. We're looking for creative, emotionally intelligent team players who are dedicated to excellence and thrive in a collaborative, empowering environment. If you're a kind-hearted individual who genuinely cares about delivering exceptional guest experiences and fostering strong relationships, we want to hear from you.

Responsibilities

  • Oversees all aspects of hotel operations with direct focus on Guest Services and Housekeeping
  • Ensures exceptional guest service by maintaining a professional, welcoming, and courteous presence throughout the property
  • Manages staffing levels and oversees areas including financial and asset management, guest satisfaction, organizational leadership, HR, and employee development
  • Implements and monitors procedures for cash handling, property and equipment control, and compliance with labor and safety regulations
  • Demonstrates strong leadership, communication, and resource management skills while upholding hospitality best practices and high operational standards

Compensation and Benefits

  • Salary : up to $85,000
  • Quarterly Bonus Potential
  • Relocation Assistance
  • Medical/Dental/Vision Insurance
  • Paid Vacation
  • 401k with Match
  • Short & Long Term Disability

Requirements

  • 3–4 years of progressive leadership experience in hotel operations with proven success managing multiple departments
  • Background in luxury or boutique properties strongly preferred
  • Proficiency in property management systems, revenue management, and reservation platforms
  • Strong knowledge of financial controls, budgeting, and P&L oversight within the hospitality industry
  • Exceptional leadership and team-building abilities with a talent for motivating diverse teams
  • Skilled in forecasting, reporting, and making data-driven operational decisions
  • Excellent communication and interpersonal skills for engaging both guests and staff
  • Demonstrated ability to drive revenue growth while maintaining strict cost control
  • Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred

Job Tags

Temporary work, Relocation package,

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