Help Desk Analyst Job at Hire it People, Inc, Conyers, GA

VkFXUUJJdklIOWhFOTRKRE5Jd3luclBQK3c9PQ==
  • Hire it People, Inc
  • Conyers, GA

Job Description

Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Responsibilities:

  • Oversee the daily performance of computer systems and applications.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
  • Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Minimum Qualifications :

  • High School diploma or GED.
  • Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.

Preferred Qualifications :

  • 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
  • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college.
  • Knowledge of Apple iOS.

Job Tags

Contract work,

Similar Jobs

Fit for Work

Athletic Trainer Job at Fit for Work

 ...employee outcomes, so our clients can focus on what matters most: their business and those who keep it running. We are seeking an Athletic Trainer/Injury Prevention Specialist to join our team! This position is open to anyone with one of the following credentials:... 

Open Door Unlimited, Inc.

Acute Care NP or PA for Nephrology Dept (OH523-NPPA) Job at Open Door Unlimited, Inc.

Medical facility in Ohio is seeking an experienced Certified Acute Care Nurse Practitioner and/or Physician Assistant to join their practice. This is an outstanding opportunity for the right candidate. Hours are Monday through Friday, 40 hours during the day with limited...

24 Seven Talent

Customer Service Specialist Job at 24 Seven Talent

Job Description : Located at our Mid-town Manhattan Fifth Avenue location, the Customer Service Associate ensures that watch owners receive exceptional After Sales Service . The After Sales Counter team works collaboratively with trained watchmaking professionals to...

4LEAF, Inc

Public Works Inspector Job at 4LEAF, Inc

 ...services firm specializing in Construction Management, Inspection, Plan Review, Planning, and Environmental services municipal Public Works and Building Departments throughout the United States. Job Description:4LEAF is seeking qualified Civil Infrastructure and... 

Urology America, MSO

Clinical Assistant (Scribe) Job at Urology America, MSO

 ...the patient and provider in real-time during their visits. The dictation or documentation may include patient histories, diagnoses, medical treatments, analysis of test results, medications, prognosis, discharge planning, input of new prescriptions and needed diagnostic...