Hillside Winery is seeking a General Manager to oversee our tasting room and retail operations in Sevierville, TN. This leadership role is responsible for driving revenue, managing day-to-day operations, and building a strong, customer-focused team.
The ideal candidate is a hands-on leader who thrives in a dynamic environment, leads by example, and has a strong understanding of hospitality, retail, and team development.
Responsibilities:Oversee all daily operations of the tasting room and retail space
Lead and develop staff, including hiring, training, and performance management
Manage payroll, scheduling, and operational expenses
Maintain accurate financial and tax-related record keeping
Ensure a high-quality guest experience
Track and report on performance metrics
Ensure compliance with health, safety, and company policies
Work closely with the VP of Operations on strategic goals and issues
Proactively resolve challenges such as staffing, operations, or sales performance
Qualifications:
Proven experience in a leadership or general management role
Strong financial acumen and operational management skills
Excellent communication and decision-making abilities
Customer-focused mindset with a passion for hospitality
Ability to coach, motivate, and lead a team effectively
Compensation and Benefits:
If you're a hands-on leader who thrives in a fast-paced, customer-focused environment, we’d love for you to be part of our success.
Compensation details: 60000-60000
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