Front Desk Clerk Job at Tuba Group, Inc., Hanscom Air Force Base, MA

VlFhV0FvbkhHdEpOOTRKUFA0dy9sYlhG
  • Tuba Group, Inc.
  • Hanscom Air Force Base, MA

Job Description

Position Description Summary:

In support of the 66th Force Support Squadron (FSS), the Front Desk/Data Entry Clerk will support the Military & Family Readiness Center (M&FRC) at Hanscom AFB. This position plays a critical customer-facing role providing frontline reception and administrative support for military personnel and families. The ideal candidate will demonstrate strong interpersonal, data entry, and organizational skills while supporting various military readiness programs.

Responsibilities:

• Greet and assist clients and visitors at the M&FRC front desk

• Answer incoming calls and route to appropriate program managers

• Provide clear and accurate information regarding M&FRC programs and services

• Schedule clients for classes, briefings, and workshops using AFFIRST and DoD TAP systems

• Send appointment reminders to clients in accordance with established timelines

• Maintain a clean and organized front desk area; replenish materials and report malfunctioning equipment

• Ensure clients sign in completely and prepare monthly usage reports

• Accurately input data and maintain records in the Air Force Family Integrated Result Statistical Tracking (AFFIRST) system

Skills & Experience:

• Minimum 1 year of customer service experience in a professional office environment

• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Windows)

• Proficient with web-based systems and navigating browsers such as Microsoft Edge or Google Chrome

• Familiarity with military protocol and the structure of military family systems preferred

• Excellent communication skills and ability to work effectively with a diverse clientele

• Demonstrated attention to detail in administrative and data entry work

• Professional demeanor and appropriate business casual dress required

Education:

• High school diploma or equivalent required

• Associate’s degree or relevant coursework in office administration, human services, or a related field is a plus

Security Clearance Required:

• U.S. Citizenship is required

• Must be eligible for and able to obtain a Common Access Card (CAC)

• Must successfully pass a Department of Defense (DoD) background investigation and security screening

• Must have three (3) professional references (no personal references allowed)

Job Tags

Casual work, Work at office,

Similar Jobs

Tera AI

3D Computer Vision Researcher (PhD, Foundation Models for Autonomy) Job at Tera AI

 ...technical foundation in software engineering and deep learning (through self-study, practical experience, or PhD) Deep learning research: publications at top ML venues, or practical experience training multimodal foundation models Trained LLMs, LVMs, or any foundation... 

Rise Technical

Content & Social Marketing Lead Job at Rise Technical

Content & Social Marketing Lead $130,000 $170,000 + Equity + Benefits San Francisco, CA Hybrid (4 days/week) Are you a content focused marketer who thrives in fast-moving, zero-to-one environments? Do you want to take full ownership of a cutting-edge AI company...

Spot On Talent

Assistant Property Manager Job at Spot On Talent

 ...Are you looking to advance your career in property management? We're on the hunt for an energetic and detail-oriented Assistant Property Manager to join our vibrant retail team. This role is your chance to shine at the center of operations for a high-profile retail portfolio... 

Houston City Personnel

Administrative Assistant Job at Houston City Personnel

 ...strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role. Responsibilities Assist high-end clientele with account openings. Heavy documentation, data entry, proofing and confirming confidential information... 

Insight Global

Senior User Experience Researcher Job at Insight Global

 ...Position: Lead Research Designer Duration: 6-month contract Location: Dearborn, Michigan Pay Rate: $40-50/hr+ Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start...