Experienced Automotive Call Center Agent Job at Lexus of Winter Park, Winter Park, FL

V1FTWEJZakpHZEpOOFlkSU1ZMHduckRIK1E9PQ==
  • Lexus of Winter Park
  • Winter Park, FL

Job Description

The Service BDC Agent position at Lexus of Orlando and Lexus of Winter Park offers a great opportunity for experienced call center agents, particularly those with a background in the automotive industry, to join a respected luxury dealership. Here’s an overview of the role: Position: Service BDC Agent - Experienced Automotive Call Center Agent Location: Winter Park, FL Company: Lexus of Orlando and Lexus of Winter Park Key Qualifications:

  • Technical Skills: Proficiency in Microsoft Excel
  • Team Fit: Dependable, driven team player with a "can-do" attitude
  • Skills Required: Excellent communication, organization, and customer service skills
  • Language: Bilingual proficiency is a plus
Responsibilities:
  • Build strong rapport with guests to secure service appointments and instill confidence in the dealership
  • Utilize CRM software to handle reservations and maintain effective follow-up
  • Make outbound calls to schedule accessories or equipment installation for vehicle purchases
  • Gain in-depth knowledge of products and services
  • Provide a world-class experience to every guest
  • Flexible availability for day, evening, and weekend shifts (closed Sundays)
Benefits:
  • Insurance: BCBS FL Healthcare, dental, vision, life, AD&D, and disability coverage through Allstate
  • Retirement & Time Off: 401(k), paid vacations, and holidays (Christmas, Thanksgiving, Labor Day, Memorial Day, July 4th, and New Year's Day)
  • Eligibility: Full-time associates only, with specific eligibility requirements
This position is ideal for experienced call center agents who excel in customer interaction, organization, and professionalism, particularly those passionate about working in a luxury automotive environment.

Job Tags

Full time, Flexible hours, Weekend work, Day shift,

Similar Jobs

Mall of America

MOA Information Specialist Job at Mall of America

 ...for all funds by accurately ringing sales and counting out Ensure that all monetary transactions are completed using established cash handling procedures Coordinate MOA lost and found program Listen to guest issues and direct the matter to appropriate staff for... 

Home Depot

SENIOR PROJECT MANAGER - Pro Order Management Job at Home Depot

 ...vendor selection and onboarding processes in accordance with Home Depot policy; Can be involved with the purchase order and invoicing...  ...features and functions overlap.+ Working knowledge of Microsoft Office Suite+ Working knowledge of Tableau+ Working knowledge of presentation... 

FireRock Luxury Building Materials

Office Administrator Job at FireRock Luxury Building Materials

 ...team member to provide administrative support in our office. This role will focus on updating AR and customer files, organizing documents, scanning, filing, and pulling paperwork. The position also includes answering phones in a professional manner when needed. What we... 

JM Huber Corporation

Electrical Technician Job at JM Huber Corporation

 ...billion in sales and 4,000 employees worldwide, we have a material presence in more than 20 countries. Position Summary Performs work in all areas of plant as required to install and maintain electrical machinery, instrumentation, and controls in the facility.... 

City of New York

Public Health Inspector, Bureau of Food Safety and Community Sanitation (BFSCS) Job at City of New York

 ...robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. - Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. - Job Security - you could...