Director of Operations
Location: Chicago or NYC (In-Office) | Type: Full-Time
The Company:
Aigentless is a high-growth proptech software startup that is redefining the self-guided tour experience for residential leasing. Using the Aigentless app, prospective renters are able to find and tour apartments on their own time. Through our highly curated tour experiences, prospects get all the information they need to make a decision, without any need for a live agent. Our generative AI leasing assistant, Leasa, is purpose-built to answer any questions prospects have during their tour. Aigentless is fully integrated with the leading property management systems and CRMs including Yardi, RealPage, Entrata, Funnel, EliseAI, and more. Since launching in January, Aigentless has grown rapidly and is now deployed on 5,000+ multifamily units across 7 states. Our clients include some of the largest real estate investment managers, operators, and management companies in the country. Our team works in-person out of our Chicago and NYC offices. We maintain a fast-paced, high-intensity culture that thrives on collaboration, creativity and driving measurable success for our clients.
The Role:
We are seeking an experienced and high-agency Director of Operations to lead and streamline internal operations, external software rollouts, and client success. This role is a unique blend of client focused and internal initiatives, with a dual responsibility for spearheading internal efficiency while leading successful deployment and execution of the Aigentless software with enterprise clients. The ideal candidate will be a strategic thinker with a proven track record as an operational leader and process builder. They must also be flexible and nimble, one who is excited about the opportunity to work in a high-intensity and fast paced startup culture. As we prepare for rapid expansion, we’re looking for a high-impact, strategic operator to help us scale client success and internal operations.
Key Responsibilities :
External Initiatives (Client-Focused):
Internal Initiatives (Company-Focused):
Qualifications :
Bonus:
Why Aigentless?
Aigentless offers a fast-paced and dynamic working environment that a high agency individual would excel in. We are a team of problem solvers that are intensely focused on outcomes and customer success. Since launching the product in Chicago in September, Aigentless has quickly expanded to seven states and is now live on more than 5,000 units. We are currently in pilot with some of the largest multifamily owners, operators, and managers in the country and will begin expanding within their portfolios shortly. This hire will enter Aigentless at a critical inflection point in the company as we begin to capitalize on our current traction and customer love and scale exponentially. This hire will have the opportunity to define many critical functions of the Aigentless business as we expand our internal onboarding and customer success teams. The right individual will grow quickly within this role and be a defining leader within the company.
Benefits
Estimated Compensation
The range listed is intended as a general guideline. Actual compensation is tailored to the person, not just the position. Final employment offers are based on the applicant's experience, education, skills, location, and broader market data.
Employment Contingencies
Aigentless is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristics.
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