Customer Service Specialist Job at Magnolia Home Remodeling Group, Union, NJ

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  • Magnolia Home Remodeling Group
  • Union, NJ

Job Description

This part-time, in-person role is ideal for someone with strong communication skills, attention to detail, and a professional demeanor—such as a parent re-entering the workforce and/or looking for a flexible, fulfilling opportunity.

About Magnolia Home

Magnolia Home is a fast-growing, family-owned and operated home remodeling and design/build company based in Northern New Jersey. We’re committed to delivering high-quality service with a strong focus on team collaboration, stability, and long-term growth for our employees.

Position Summary

We’re seeking a personable and organized  Client Service Representative to serve as the primary point of contact between our customers and our Sales team. This part-time, in-person role is ideal for someone with strong communication skills, attention to detail, and a professional demeanor—such as a parent re-entering the workforce or looking for a flexible, fulfilling opportunity.

Responsibilities

  • Answer and manage incoming calls and emails from clients and prospects
  • Qualify leads and schedule appointments for our Sales team
  • Accurately input and manage data in our internal CRM system
  • Maintain a high level of professionalism and customer service in all interactions

Qualifications

  • Bachelor’s degree required
  • Minimum of 3 years of professional customer service experience
  • Excellent communication, organizational, and interpersonal skills
  • Self-motivated and able to work independently
  • Strong computer proficiency, including Microsoft Office
  • Availability Monday through Thursday, occasional Fridays,
  • 20–25 hours per week
  • In-person work required; remote work is not available

Compensation & Benefits

  • Hourly wage: $30 per hour
  • Quarterly performance bonuses
  • Paid, comprehensive training
  • Opportunities for career development

Other Details

  • Work Schedule: Monday–Thursday, flexible daytime hours with no weekends
  • Work Location: In-office, Union New Jersey

Job Tags

Hourly pay, Remote job, Flexible hours, Monday to Friday, Monday to Thursday,

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