PLEASE ASSIGN
Short Term Assignment (90 days or fewer)
Remote is fine, EST/CST hours.
WalkMe is a required skill for this role.
The Digital Content Specialist identifies , analyzes, designs, develops, and manages the digital support content for delivery to both internal and external customers and implementation projects as defined by the GTM Leads. The Digital Content Specialist also creates alerts, walk throughs, and ads through “Walk Me” or similar tools.
This position will be a remote contract position.
WHAT YOU WILL BE DOING:
• Develop and design an innovative content that helps to educate and support our internal and external customers on all digital release items and projects in a timely manner.
o Content to be created includes job aids, virtual Knowledge Base documentation, videos, walk throughs, alerts, and others as identified by the Go To Market (GTM) team.
• Gather and analyze technical and product information from various sources (such as product demonstrations, SME, videos, walk throughs, interviewing, emails, etc.) to create content for new or changing functionality.
• Manage content projects effectively to meet deadlines and quality standards in a fast-paced, ever changing environment.
• Proactively escalate issues, roadblocks, and scope changes as they occur, as well as actively positively problem solve.
• Work with subject matter experts (SMEs) and other internal groups to develop and maintain content that meets established quality metrics.
• Practice established content development and maintenance practices as set forth by the GTM Team.
• Create, format, edit, review, and proof content for technical and nontechnical users.
• Maintain the library of content, cataloging it for internal and/or external use in both our Walk Me system and Knowledge Base.
• Stay up to date with the development of new ideas to draw the audiences attention.
Knowledge, Skills, AND Abilities:
• Experience in content development and editing for a digital organization and able to provide relevant examples.
• Communicate information effectively to customers, technical staff, managers, executives, sales and marketing teams.
• Video Creation Skills for quick How To Videos.
• Information gathering: Understand information gathering, analysis, design, verification, and management practices and apply them effectively. Demonstrate information-gathering techniques and apply them.
• Synthesis/reorganization: Restructure information for a better approach to problems or tasks.
• Analytical: Critically evaluate information gathered from multiple sources, reconcile conflicts, and break down complex information into accessible concepts appropriate to the audience.
• Interviewing and questioning: Talk with individuals and groups about their needs and ask probing questions to gather pertinent content.
• Active listening: Use active listening techniques to gather information and delve deeper for more information.
• Active learning: Work with new information to grasp its implications and connections in an ever-changing environment.
...Project Analyst/Coordinator Excellent opportunity to build on your career with a global company who is a leader in their industry! Our client is... ...Accounts. REQUIRED SKILLS: ~2+ years of professional work experience in a Project Management or Project Analyst or Project...
...As RN hospice nurses, we have the privilege of delivering compassion in its truest form. For us, it is about having the bravery to truly... ...~ Hospice or Home Health experience preferred Registered Nurse RN PRN Available Shifts: Evenings and Weekends...
...financier of solar and solar + storage projects, with a focus on emerging state markets,... ...fundamental to our long-term success. Project Coordinator US Solar is hiring a Project... ...with excellent organization Completes work in a timely and professional manner Effective...
...Landis C. Deck & Sons, a division of H&K Group, Inc. is currently seeking an experienced and motivated Laborer to become a part of our team. Usually performing their duties in a utility capacity, the Laborer position entails working on construction projects, often...
...Requirement: Full Time Onsite Travel Requirements: Travel to different sites as needed Job Shift: Day Job Summary The Driver Helper performs routine manual work in assisting truck drivers in loading and unloading of goods from one location to the other...