Call Center Representative Job at Russell Tobin, Columbus, OH

VkFXWERZN0tHdE5BOFl0S1A0TS9tN0REL3c9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Job Title: Customer Support Representative / Account Representative - Sr

Location: Columbus, OH

Pay Rate: $19/hour

Remote Start (First 4–5 Weeks): Begin your journey with us from the comfort of your home! All training sessions and classes will be conducted remotely

In-Office Experience (Post-Training): After training, your role will transition to a full 5-day in-office schedule, allowing for hands-on learning, team collaboration, and stronger workplace connections.

Hybrid Flexibility (After 6 Months): Upon completing six months of service, transition to a hybrid work model with 3 days in-office and 2 days remote, giving you the perfect balance of flexibility and collaboration.

We’re seeking motivated, client-focused professionals to join our team. In this role, you’ll be the first point of contact for clients, providing exceptional service for financial services and account management needs.

Responsibilities:

Handle a high volume of inbound calls.

Assist clients with Cash Management products, online/mobile access, and general inquiries.

Deliver top-tier customer service while meeting performance metrics.

Learn and adapt quickly to new tools and processes.

Work collaboratively with teammates to ensure client satisfaction.

Qualifications:

Customer service or call center experience .

Strong communication, multitasking, and problem-solving skills.

Comfortable with digital tools and multiple systems.

Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Tags

Work at office, Remote work,

Similar Jobs

Workspire

Project Manager (Recreational Outdoor Products) Job at Workspire

 ...Compensation & Perks ~ Compensation: $50,000$100,000 Base Salary + Uncapped Commission ~ Hybrid remote schedule ~ Generous PTO ~ Christmas through New Years off ~ Healthcare reimbursement ~401(k) Equal Opportunity Employer Were committed to building a... 

Insight Global

Payroll Specialist Job at Insight Global

Insight Global is looking for a payroll clerk to support the payroll team for one of our largest healthcare organizations in NC. They are currently working through a merger with another healthcare system and are needing to move their full-time employees to help with manual...

Amazing Athletes

Amazing Athletes Multi-Sport/Fitness Coach Job at Amazing Athletes

Top pay, work in the community, and impact childrens lives. Would you like to stay active and promote life skills through sports? We offer training on the job, a flexible schedule, and incentive programs. At Amazing Athletes, our coaches and staff are promised two ...

Eastpointe High School Inc

English Teacher Job at Eastpointe High School Inc

 ...during the month of June. Qualifications Bachelor's degree in Education or related field (English preferred). Valid Arizona Teaching Certificate or eligibility for certification. Minimum 3 years of teaching experience, preferably with alternative education or... 

Upward On

Operations Assistant Job at Upward On

 ...About the Opportunity This is an opportunity for an Operations Assistant and Listing Coordinator to join a top- performing team at Compass. You will provide the administrative, operational, and marketing support to the Director of Operations on the team. The primary responsibilities...