Call Center Manager | New Bay Remodeling
Location: Clearwater, FL
Full-Time
About Us:
At New Bay Remodeling , we’re transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of delivering exceptional acrylic bath and shower systems — and we’re growing fast.
The Opportunity:
We’re seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL. If you’re a proactive leader with a passion for customer experience and team success, we want to hear from you.
What You’ll Do:
Lead, train, and manage a high-performing team of Call Center Representatives
Oversee daily operations and appointment scheduling for our sales team
Confirm customer appointments and ensure scheduling accuracy
Manage inbound and outbound call flows
Maintain top-tier customer service standards
Monitor and meet performance goals, quotas, and KPIs
Work closely with sales and operations to optimize results
What You Bring:
Prior experience managing a call center or customer service team
Strong communication, coaching, and conflict resolution skills
Comfortable with evening and weekend availability
Tech-savvy with solid computer and CRM skills
Goal-driven mindset with a commitment to excellence
Why Join Us:
Competitive salary with performance-based bonuses
Supportive team culture in a growing company
Opportunities for advancement and professional development
Take the next step in your career and be part of a company that’s redefining the industry.
Apply today and lead a team that makes a difference, one call at a time.
...educational support and dedicated to delivering quality, personalized tutoring, then we want to hear from you! No lesson planning or grading required - do what you love to do - TEACH! SCHEDULE: Afternoon/evening hours during the week and Saturday mornings available....
**Job Summary and Responsibilities****Essential Duties** :+ Understand, support, and implement the mission of the facility to deliver health care to those in need in the performance of all job responsibilities+ Ensure that patient care meets or exceeds the facility quality...
...Customer Solutions & Scheduling Specialist 100% Remote (New York Residents Only) ACME Exterminating Corp. $27 per hour | Full-Time | Work from anywhere... ...it was custom-built for you. What Youll Own Manage routes for a growing portfolio of 1,000+ accounts across...
Position Title: Security Administrator (JuniorSenior) Clearance: DoD SECRET or higher clearance Location: Aberdeen Proving Ground, MD Travel: up to 15% Role Overview: The Security Administrator role advances mission outcomes through practical, daytoday...
...Fabricator 1 Job Description Role Qualifications: Must be able to perform duties associated with Fabricator-1 job description.... ...GED or equivalent highly desired. Must have experience in the metal processing industry and strong working knowledge with metal fabrication...