Responsibilities:
We are seeking an AMS Support Analyst. A connected vehicle service organization for a major Original Equipment Manufacturer (OEM) owning vehicles with connected capabilities across USA and Canada. The Connected IT systems comprise of several Back end, Front ends and middleware applications. The systems integrate with the connectivity units inside the vehicle, first parties like Mobile Network Operators (MNOs) and call centers, third parties like data stream consumers, the OEMS systems, and systems from the parent company. This enables features like the ability to remotely start the vehicle or the ability to know the last parked location of the vehicle or the ability to change their network carrier or to share lock their vehicle using an Alexa voice command and many more.
– Develop and maintain accurate technical and user documentation.
– Perform operational tasks like monitoring, analysis, reporting and prompt attention to issues.
– Monitor communications for any outages/incidents which affect the user community.
– Coordination with internal and external stakeholders for driving the issues towards the closure.
– Analyze incidents and come-up with improvement ideas to avoid incidents and reduce inflow.
– Perform system administration tasks e.g., certificate management, product version tracking and upgrade support, etc.
Qualifications:
– Need Computer Science degree.
– 5 years of experience required.
– Any programming background is a plus.
– AMS support experience.
– Strong analytical ability to quickly understand the issues, debug and arrive at solutions.
– Excellent communication skills (verbal and written both).
– Hands on, self-driven, solution oriented and customer focused.
– Ability to query the system logs and debug issues.
– Understand System integration concepts and especially API specifications.
– Ability to create flow diagrams to create an operational view of the functionality.
– Good exposure to automotive domain, preferably in the area of connected vehicle.
– Strong technical background demonstrating solid understanding of IT systems and ability to support them.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Auburn Hills MI Jobs, AMS Support Analyst, AMS, OEM, Alexa Voice Command, APIs, Connected Vehicle, Original Equipment Manufacturer, Mobile Network Operators, Automotive, Michigan Recruiters, Information Technology Jobs, IT Jobs, Michigan Recruiting
We help companies that are looking to hire AMS Support Analysts for jobs in Auburn Hills, Michigan and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext. 12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...Compensation is $26$40 per hour, based on experience and skill set, plus a $5.50 differential for hours worked between 6:00 PM and 6:00 AM. This is a full-time position with a 4/10 schedule (four 10-hour shifts per week). Ethos Veterinary Health is at the forefront of...
.... Key Responsibilities Greet and assist customers in-store with product questions, recommendations, and purchases Answer phone calls and respond to inquiries regarding inventory, pricing, and store services Operate the cash register and handle transactions...
...Health & Hospice , a proud part of the Medical Services of America family currently seeks an experienced Full Time Registered Nurse for our Hospice patients in Scottdale, PA (Westmorland and Fayette Counties). As a member of the multidisciplinary team,...
...solutions Architect and implement structured data models (SQL, NoSQL, JSON schemas, ontologies) tailored for scientific data Develop Python-based pipelines for parsing, modeling, and integrating scientific datasets Integrate lab systems (ELNs, LIMS, and other software...
...SEO Account Manager Part-timeRemote with Potential for Full Time In search of a highly experienced SEO Account Manager. If Account Managementwas your chief responsibility in a digital marketing agency for the last three years, you qualify as a candidate for our...